Features & Capabilities Questions
Can These Websites Have Ecommerce?
Yes, you can sell using your website. Any website package can have ecommerce set up.
Can I Bring My Own Developers?
Yes you can make as many admin accounts for your site as you need, and you can use our development services or use your own, or DIY it yourself, whatever works best for you.
Can I use My Own Theme?
Sure, but the one we will provide for you will be great as is, so you can also use that if you like. But, if you already developed a site with Storefront, Elementor, 2025, or any other popular theme, and you just want to move that over to our managed hosting, that’s ok! We can move it in-tact with a quick migration.
Will You Set Up Pages for Me?
Yes, we will create the main core pages for you.
Basic/Core Pages
The basic pages we set up for all sites are pages like Home, About Us, Contact Us, Privacy/Terms, Shop, My Account (Including order history etc), Login, Forgot PW, Shopping Cart, Checkout, etc
Add More Pages Yourself, With Your Own Developer, Or With Our Support
If you would like to more pages beyond the basics then you can add them yourself (or with your own staff or developer), or if you want us to do it, then use our support and services or your own developer, it’s up to you!
More / Custom Pages From Our Support Team
If you want our team to design/create more custom pages, we can do that. Add them in the one-time development section of any Website Package purchase, or if you already have a package, make a request for them to be added with your support & development credits.
Do Your Sites Come With CDN?
Yes and we use the best and fastest CDN in the world.
Do Your Sites Have Anti-Bot Security?
Yes all sites have multiple levels of anti-bot checks that use AI to stop spam bots. Additionally, further security is added to Business level sites and higher to harden security more to stop even more bots.
Can You Help With SEO?
Yes we can, contact us to learn more or check out our Services section for some common SEO services.
Is the Website Going to Be Easy to Edit Myself?
Yes! We use Wordpress and a really great page builder that makes it super easy to edit the content of almost any page yourself, without needing to know any coding.
Signup & Account Questions
I Signed Up for a Website Package, What Happens Now?
Once you purchase a package, our team will start setting up your website and contact you via email within 1 to 2 business days with more information on next steps.
I Signed up for a Website Package, How Long Does It Take?
Set up times will vary based on various factors such as if it is a new or existing website, your website needs, total number of pages, etc. Typical turnaround is 1-2 weeks but is often faster than that, sometimes as fast as 1-2 days.
Can I Upgrade or Downgrade later?
Yes, you can change your membership level at any time, however websites that are at our Business tier or above will need a small project (1 day) to move your website from our premium tier servers to our cheaper plans servers – still great servers, just not as awesome as our premium tier which is blazing fast.
How do I Upgrade my subscription account?
Log in under “My Account”, then go to “Subscriptions” , click on the most recent subscription, then click Upgrade subscription & select the new package you would like to upgrade to
Comparison Questions
Is this better than Shopify?
Yes, it is cheaper, faster, and more flexible. Also we set up things for you, Shopify makes you do it all yourself. Check out the comparison table on our pricing page.
Are the Higher Tiers Worth It?
If it fits within your budget, definitely! The Business level package and higher have such amazingly fast servers, they’re no joke the servers in the world for their price class, with super fast TTFB and consistent ~300ms page load response times, faster than Shopify or GoDaddy or any other major host. This kind of speed and server power makes the site perform better, rank better with google, and convert better.